- 90 minutes
Grievance & Arbitration Guide
Workshop
Disputes over the interpretation and application of collective bargaining agreement terms are natural. But quick and fair resolution is important; unresolved, disputes can fester and create a negative workplace. The Grievance and Arbitration Process is a fundamental dispute mechanism with which managers and supervisors must be familiar and skilled at managing.
Duration
Delivery Options
- Live In-person: $2,000 (+ Applicable Taxes)
- Live Virtual: $1,500 (+ Applicable Taxes)
Ideal Group Size
- Up to 25 participants
Learning Objectives
- Grievance & Arbitration Process. The two key components of the Grievance and Arbitration Process and how they interact; the key strengths and weaknesses of the Process; and why and how to proactively manage it.
- Grievance Procedure. The purposes of the Grievance Procedure component of the Process and the typical steps in it, including: grievance levels; time limits; the parties’ roles; the value and parameters of Grievance discussions; how a Grievance starts and how it can end; and how to analyze and respond to a grievance.
- Arbitration Procedure. The purposes and typical steps of the Arbitration Procedure component of the Process, including: how to move from the Grievance to the Arbitration Procedure; arbitrator selection; how to prepare for an arbitration hearing, including if you are a witness; and what to expect at an arbitration hearing.
Designed for
- Front Line Managers & Supervisors
- Unionized + Non-Unionized Workplaces
- Public + Private Workplaces
- Canada-wide
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